Error when accessing File Plan Builder in Compliance Suite installation in restricted environment.

Solution

Records Management

Product

Compliance Suite

Product Version

(FA) V4.11

Issue

Compliance Suite installation in a high security, hardened server environment is executed with powershell scripts that address specific installation issues in a hardened environment such as restricted access to the internet, and restrictive security policies.  When Compliance Suite is installed in a high security, hardened environment, the installation is executed in two phases.  The first phase installs and deploys solutions and activates farm level features, including the File Plan Builder feature.  The user is then directed to access the File Plan Builder settings to configure File Plan Builder.

When attempting to access File Plan Builder from Central Administration the user may receive an error, which is due to an expressionPrefix element missing from the web.config in the Central Administration web application.

Root Cause

The following expressionPrefix element may be missing from the web.config in the Central Administration web application.

<expressionBuilders> 
… 
<add expressionPrefix="SPResources" type="GimmalSoft.Common.Resources.SPResourcesExpressionBuilder, GimmalSoft.Common.SharePoint, Version=1.0.0.0, Culture=neutral, PublicKeyToken=d56cc47ac40ed024" /> 
</expressionBuilders>

 This element should be added to the web.config when the Gimmal – Common farm feature is activated. Either the feature is not activated or it failed for some reason to update the web.config file.

 

Resolution

Add the expressionPrefix element to the web.config in the Central Administration web application.

 

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