User is not able to move cutoff event from Right column to Left column

Solution

Records Management

Product

Compliance Suite

Product Version

v4.0.1 CS

Issue

​User is not able to move event from Right column to Left column of cutoff criteria when multiple Events exist with the same name, with one of the events having a leading space.

One of the Event is created manually and other event is created with file plan builder.  One of the events includes a leading space.
File Plan Builder considers both entries as the same event as the leading spaces are not trimmed when the event is saved.

Root Cause

The event name field is not trimmed for leading spaces in Compliance Suite v4.0.1.

Resolution

​Avoid creating an event with a leading space.  This issue has been corrected with Compliance Suite 4.1 and above.

 

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