No column dispays when logged in as Site Collection Admin in ACR

Solution

Workplace Compliance

Product

Advanced Content Type Retention

Product Version

4.5 PH

Issue

When a user is logged in as Site Collection Administrator, no columns display to add a condition to an Advanced Content Type Retention Rule.

Root Cause

The Governance Hub was created in the Root Site Collection and the Advanced Content Type Retention Feature was activated on another site collection. 

Resolution

​If the user creating rules does not have read access to Governance Hub site, then columns do not get displayed for this user while creating rules. Add user to the Visitor's group of Governance Site in the site collection.

 

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