Enhanced search errors

Solution

Records Management

Product

Compliance Suite

Product Version

v1.0 CS

Issue

The Compliance Suite Enhanced search throws invalid cast, file not found or string[] can't be mapped to string errors.​

Root Cause

 

Resolution

Remove "Has multiples" from the following metadata properties in the search service application:

1. Casebasedretention

2. Has Holds

3. Hold Reason

4. ItemRecordHoldStatus

5. ActionDates

Reset the index and then run full crawl​

 

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